Local Reviews
for Garland, TX

Buzz Custom Fence Rated 3.5 out of 5 stars based on 2 customer reviews

Map of Garland, TX

Fence is Awesome but service are poor




Review of Buzz Custom Fence

Fence is fantastic , the materials are great and 2days of labor is pretty fast, but in the other side, they were in the hurry to finish it so didn't get all the job done. First : lots of nails in the driveway ( Even i told them ahead of time and the actual day that they need to clean it ) due to possible flat tires, nails is still present, they don't have the magnet to clean it off, actually they don't have nothing, even a Swiffer, workers are just kicking it off in the side instead of picking it up, ( I SAW IT PERSONALLY ). second : the Door, it was nice and neat, but there is a gap in the buttom even the door was completely shut, my dog can crawl outside, of course i call them back to report, but until now i still haven't heard anything back, they kept on saying, they will forward this issue to the manager. third : i pay a tons of $$$$ and still asked me to pay the extra charge bec they dig? $10/holes, so i have 11 holes, so another $110 charge? that's super ridiculous? they said its on the contract, but who would actually read that in the buttom? besides they didn't even remind you about that, they just send the contract thru email, then you just have to signed it, that's it. extra charge will be in yours. they collected my payment instantly , less than 5mins but the service are terrible. i understand they are busy, well at least get back to you when u call or txt, oh yeah i call and txt the manager who is assigned to me since sat and today is tue, still haven't heard anything back or not bothering to call back or just a simple txt that he will get back on me.


Response from Buzz Custom Fence:

Thank you so much for bringing this to our attention! Your feedback is very important to us. Please understand that this is not the normal experience with Buzz Custom Fence. Our crews and representatives have protocol to follow on every job to ensure complete satisfaction of every customer. This includes proper clean up/disposal of materials and follow up to answer any questions or concerns you may have. We will make this right for you so that you can enjoy your fence as we intended for you. Again, thank you for letting us know. If we don't know, we can't fix it. We're so happy you love the fence! Thank you for letting us know that. Sincerely, Buzz Custom Fence


Map of Garland, TX

Best Service, Incredible Workmanship




Review of Buzz Custom Fence

Mike Olvey attended to our every need and was always true to his word. Martine, who actually built our fence, is a true craftsman and a real gentleman. I will hire them again for more work we're planning in the future.


Response from Buzz Custom Fence:

Thank you for taking time to let us know that you are pleased! Your comments mean a lot and help us to continue to provide our customers with the best products and services. We look forward to working with you again. Mary Sharpe


Joe M.

Joe M.

WALK GATE

Near Castle Rock Ln, Garland, TX 75044
Joe M.

Joe M.

SENDING PHOTOS

Near N Jupiter Rd, Garland, TX 75042
Joe M.

Joe M.

REPLACE 120 OF 8 WITH A 10' PRIVACY FENCE

Near Zion Rd, Garland, TX 75043
Joe M.

Joe M.

DUMPSTER GATE DAMAGED

Near Miller Park Dr, Garland, TX 75042
Joe M.

Joe M.

Near Redpine Dr, Garland, TX 75043
Joe M.

Joe M.

DRIVE GATE / CURRENT ONE SHE INSTALLED HERSELF / NEEDS ANOTHER ONE

Near Mayfield Ave, Garland, TX 75041
Joe M.

Joe M.

NEW FENCE

Near Garland, TX 75043
Joe M.

Joe M.

NEW INSTALL / WOOD / CHEAPEST / (2) GATES

Near Ivanridge Cir, Garland, TX 75044
Joe M.

Joe M.

REPAIR WALK THROUGH GATE / HANDLE BROKEN / GATE DRAGGING / HINGES CROOKED

Near Oakwood Dr, Garland, TX 75043
Joe M.

Joe M.

NEW INSTALL / WOOD / 8' TALL / 1 GATE / NEIGHBOR'S FENCE NOT COUNTED IN ESTIMATE

Near Collins Blvd, Garland, TX 75044
Joe M.

Joe M.

NEW FENCE .... NEEDS OPTIONS (PREFERABLY INEXPENSIVE OPTIONS)

Near Tawakoni Ln, Garland, TX 75043
Joe M.

Joe M.

SLIDE GATE / ELECTRIC / CURRENT FENCE 6' WOOD (GATE TO MATH FENCE)

Near Pecan Valley Dr, Garland, TX 75043
Joe M.

Joe M.

WOOD FENCE

Near Presidio Dr, Garland, TX 75043
Mike O.

Mike O.

BRICK WALL REPAIR / ANOTHER SECTION DAMAGED

Near W Buckingham Rd, Garland, TX 75042
Joe M.

Joe M.

MATCH SPECIFIC PRIVACY NEIGHBOR NEIGHBOR HAS

Near Nottingham Dr, Garland, TX 75041
Mike O.

Mike O.

wood fence

Near Baccarat Dr, Garland, TX 75043
Mike O.

Mike O.

pool fence / mesh / see through

Near Covewood Dr, Garland, TX 75044
Mike O.

Mike O.

fence

Near Greensboro Cir, Garland, TX 75041
Mike O.

Mike O.

WOOD FENCE

Near Quintana Dr, Garland, TX 75043
Mike O.

Mike O.

NEW FENCE / 8' TO 10' TALL / 6' GATE

Near W Miller Rd, Garland, TX 75041
Mary S.

Mary S.

wood and wire ranch style

Near Lyons Rd, Garland, TX 75043
Mike O.

Mike O.

wood fence repair / 62ft / whole section is leaning / replaced / repaired

Near Mars Dr, Garland, TX 75040
Mike O.

Mike O.

TREE FELL ON FENCE / ESTIMATE TO REPAIR OR REPLACE

Near Skillman Dr, Garland, TX 75041
Mike O.

Mike O.

NEW FENCE / WOULD LIKE TO ADD SPIKES TO TOP OF FENCE

Near Village Crest Dr, Garland, TX 75044
Mike O.

Mike O.

VINYL FENCE ISSUES / NEEDS OPTIONS

Near Red Oak Dr, Garland, TX 75043